Avoid Complacency

Avoid Complacency in Your Business

How to avoid complacency in your businessWhen we hear of businesses that struggle or close down you will often note that commentators will criticize the business for complacency.

This week Tesco announced losses and once again commentators said that Tesco’s problems are mainly because they had stopped innovating, they had become complacent.

Image courtesy of Stuart Miles at FreeDigitalPhotos.net

How can you avoid complacency?

Don’t take your foot off the gas! Many businesses get ahead of the competition. They are do well and sales are good. However the competition is always looking to step in. If a business thinks that it is well ahead and relaxes it can soon be caught up and passed. You should never underestimate your competitors. It is easier for them to copy than innovate and they can then tweak the copy to become better.

Always innovate. Keep brainstorming and inventing and try out new ideas. Spending time and money on R&D (research and development) is money that should not be subject to a budget cut just because some ideas don’t work out. In anything that is new some projects won’t work but you have to have failures to get successes. It’s impossible to only invent things that will be successful, if you are going to be different and better than anyone else.

Many successful businesses have a policy of rewarding staff for suggestions. The frontline staff often have a better idea of what customers want and which way the market is going. Take time to listen to them, no matter how much you might initially find what they say makes uncomfortable listening. It’s true to say that most businesses owners don’t like to hear that their business might have weaknesses in their customers eyes. To avoid complacency we have to be realistic and note that markets change and our business might not be viewed by our customers as it once was.

Once you know that change is needed then make those changes as fast as you can. Speed of innovation is vital because quite likely someone else has also noticed the opportunity and you don’t want them to get there first.

When it comes to your business, how do you avoid complacency?


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Make Money from Affiliate Marketing

Make Money from Affiliate Marketing

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Is it a Problem or a Challenge?

Problem or Challenge

Problem or ChallengeOne of the things that motivational speakers and the “positive manager” will say is … “There are no problems, there are only challenges!”

Whether something is a problem or a challenge can certainly in some instances be classified by the way that we view it. For example if you are in business and sales are not going well you could say that is a problem or turn it around to so that this is a challenge to increase sales. If such a thing is viewed as a problem it can have a negative effect on the workforce whereas treating it as a challenge is a much more positive way of dealing with the situation.

Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Problem or Challenge be Realistic

Whilst we may all wish to be positive in our outlook it can be very annoying when managers no matter what the situation tell their employees it’s not a problem but rather it’s a challenge. Why is that? The truth of the matter is simple. There are some things that are indeed problems. Let’s illustrate.

Imagine you are in a boat at sea, maybe a life raft. Your fresh water supply has run out. Now imagine you are in that life raft with one of the positive minded managers you know. He says “Now we have no fresh water so this is a challenge”. Oh no it’s not – it’s a problem. You have no water and there is no way that you can get any fresh water – this is a problem. If you were at the office and the water supply went off that could be a challenge because you should be able to go and get water elsewhere, it could be difficult particularly if you needed lots of water. However it could be possible and within your control or ability to arrange.

Problem or Challenge Personal Health

The same can be said when it comes to our personal health. Some things are a huge problem others present challenges but we must always be aware that people do have problems. We don’t want to try and simplify them to some kind of challenge. This is at the very least disingenuous and really does not encourage a person with ill health.

It’s good to have a positive spirit and taking on challenges and beating them is good as well as problem solving. However we need to be realistic and not sound stupid by minimising serious issues to some kind of fun challenge. It will undermine our own credibility.

How do you view things – as problems or challenges? Or are you realistic and can see that there are differences? Please leave a comment below on how you view a problem or challange.


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