Every small business finds that it is difficult to manage every aspect of the business 100% of the time. For example the need to have the telephone personally answered is very important as many people that enquire about your business do not like leaving messages on telephone answering machines. However they will leave a message with your personal assistant! Having someone sat in your office to answer the telephone can be very expensive if you are only receiving a relatively small number of calls per day.
How can you solve this problem? Fortunately the problem has been solved by the growing number of companies that will let you divert calls that are unanswered to them and they will answer the call in your company name and take messages. I use a service here in the UK that I am delighted with. I pay on the basis of every call answered and can switch the service on and off to suit my requirements. I can even use Twitter to advise them when I am or am not available and why.
Let me recommend to you Jam, Purejam and Answercall. It is the same company but uses three names depending on the type of service and volume of calls best for you. Please click on this link for more details.
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