In Business: Don’t fear change

Changes are vital for businesses.

However at times we fear change.

It is going to be a fact that if you make changes you will upset some of your customers. You might also find that with some changes you will also cause problems with some of your employees. The idea of change is bound to have both positive and negative reactions. People are creatures of habit. Change interrupts those habits.

However as a business leader / owner we have to do what is best in the longer term interests of the business and of course the majority of our customers and employees. There is a 98 /2 rule. 2% of the people will complain about change and the 2% will be heard more than the 98% who are quite happy with the changes that you make. If you listen to the 2% you will end the complaints but you will not progress and give the 98% what they deserve.

Therefore lead your business forward. Don’t fear change.  Be polite to the 2% and once they realise that change was inevitable and made things better they may be happy but if not don’t worry. The 98% who are happy and those that they recommend will more than make up for the lost 2%.

If Henry Ford had listened to the horse and carriage lovers he would never had made a motor car. Progress and success have always been built on not fearing change. Those who fear – fail. It is that simple.

How do you face the challenge of making changes in your business? Your comments are welcome. Please write them in the box below.

Roland Millward
The Entrepreneur Club

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7 thoughts on “In Business: Don’t fear change

  1. If I might say, I have had a lot of fear with many things. Like, moving to the U.K from Australia with a wife, a son and …literally only £20.00 cash in our pockets.

    We still did it even though we were scared stiff of failing and having to going back with our “tails bewtween our legs” so to speak.

    We pushed past our real fears because the desire to move and fulfill a dream of living and working in Europe far outweighed the option to stay and stagnate. But we were still really scared.

    Roland, I must say that I fear stagnating more than I fear change.
    So therefore it’s not wrong to fear change but it’s totally wrong to not change when change is due. It’s actually tragic …Oh sorry I.M.H.O…LOL.

  2. We have just gone through huge change giving up our 3000 square foot unit to move to our Home. The warehouse had become almost obsolete and we were paying £24,000 a year to “enjoy” the space we weren’t using.
    In today’s competitive market we all have to take hard decisions to make our business as lean and mean as it can be. Not an easy decision but definitely one for the best of the business and therefore its staff and clients. Having said that one or two staff struggled with the change but the business will be all the better for it.

  3. As humans our minds can do incredible things – one of which is make a ‘fear’ so real that we don’t want to attempt to do whatever it is that we are afraid of. It can be difficult to get over it, but what is the worst that can happen? We were taught by our coach Jeremy Marchant, to “Feel the fear…and do it anyway” (Susan Jeffers) – say to the fearful thought (literally or in your head!) ‘Thank you for your concern, but I don’t need you anymore’ and go ahead and do whatever it was you were afraid of!

    We faced a lot of change in our business over the last 1-2 years and we’ve found the best way is to communicate, and just DO IT. Don’t focus on what you should have done (or haven’t done yet), just do what you can now. We found the book “Who Moved My Cheese?” by Spencer Johnson very insightful – and I would recommend everyone reads it! It opitimises the message of your article Roland.

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